We Know the Feeling is a coalition of gambling establishments and other partners led by the Illinois Department of Human Services to help bring awareness to problem gambling and encourage treatment.
The Role of the gambling establishment
Gambling establishments represent the front line in the battle for gambling disorder treatment. By partnering with the venues that gamblers engage, everyone wins – we give Illinois residents who have a problem with gambling a lifeline to help and also help gambling establishments remain as a part of the entertainment landscape in the state.
Guidelines for Counselors Assisting Illinois “Voluntary Self-Exclusion Program for Problem Gamblers” Enrollees Seeking Removal from the SEP List
The attached guidelines provide minimum information and processes to be gathered and undertaken when assisting individuals seeking removal from the SEP list.